We are always looking for ways to improve our service to you. If something has gone wrong, we want to know.
Please click the button below or email us at clientservices@threefold.co.nz to tell us what has happened and how we can resolve matters.
When we receive your complaint, we will:
you can contact Financial Services Complaints Limited (FSCL). FSCL are an independent, not-for-profit, external dispute resolution scheme approved by the Minister of Consumer Affairs. FSCL’s service does not cost you anything and they will help resolve the complaint. You can contact FSCL:
