We are always looking for ways to improve our service to you. If something has gone wrong, we want to know. Please click the button below to tell us what has happened and how we can resolve matters. When we receive your complaint, we will:
you can contact Financial Services Complaints Limited (FSCL). FSCL are an independent, not-for-profit, external dispute resolution scheme approved by the Minister of Consumer Affairs. FSCL’s service does not cost you anything and they will help resolve the complaint. You can contact FSCL:
PO Box 5967 WELLINGTON 6011
