Professional Summary

Michelle brings over 35 years of experience in the financial industry to her role as a mortgage adviser.

With a distinguished career primarily at HSBC, Michelle has honed her expertise in mortgage advising, customer relationship management, and regulatory compliance. She has a proven track record of exceeding targets, managing high-net-worth client portfolios, and maintaining strong customer relationships, earning her numerous awards and recognitions both locally and globally.

At Threefold, Michelle leverages her extensive knowledge and personal touch to navigate clients through their mortgage journey, delivering solutions that support their financial aspirations. Her approach is both professional and personable, ensuring that each client receives tailored guidance to align with their long-term financial goals.

Michelle holds a Financial Services Residential Property Lending (Level 5) certification, complementing her vast industry experience.

Outside of her professional life, Michelle is devoted to her family, cherishing time spent with her grandchildren, and has a passion for showcasing her dogs at dog shows.

Areas of Specialisation

Michelle advises clients across all stages of residential property lending, from initial purchase through to refinancing, restructuring and rate refixing. Her decades of experience across the lending sector give her a thorough understanding of how to match clients with the most appropriate lending solutions and negotiate effectively on their behalf.

Michelle is well suited to working with first home buyers who want the reassurance of an experienced, knowledgeable adviser guiding them through what is often the most significant financial decision of their lives. She is patient, clear in her communication, and focused on ensuring clients understand their options fully before making any commitment.

For property investors, Michelle provides lending advice that considers portfolio structure, serviceability, and long-term strategy. Her background in high-net-worth client management at HSBC means she is experienced in working with clients who hold or are building more substantial property portfolios and whose lending requirements extend beyond straightforward residential finance.

Michelle has extensive experience managing high-net-worth client relationships, developed over many years at HSBC. She understands the additional complexity these clients bring (including multiple income streams, trust and company structures, and more sophisticated borrowing requirements) and is skilled at navigating these situations to achieve strong outcomes.

Michelle’s deep institutional background makes her particularly effective in complex lending situations. She understands credit policy, lender assessment criteria, and how to structure and present applications in ways that give clients the best possible chance of a successful outcome, including cases where a client has previously been told their goals are not achievable.

Experience and Background

Michelle spent the majority of her career at HSBC, one of the world’s largest financial institutions, where she developed expertise across mortgage advising, customer relationship management, and regulatory compliance. During her tenure she managed high-net-worth client portfolios, consistently exceeded performance targets, and received recognition for her work at both local and international levels.

This background gives Michelle a perspective on the lending landscape that is rare among mortgage advisers. She has sat on both sides of the lending process, understanding not only what clients need, but how lenders make decisions, and applies that knowledge directly to the benefit of the clients she now represents at Threefold.

Michelle holds a Financial Services Residential Property Lending (Level 5) certification and operates under FSP1006337 in accordance with New Zealand financial services regulation.

Who Michelle Works Best With

Michelle is well suited to working with:

  • First home buyers seeking a highly experienced, reassuring adviser
  • Homeowners looking to refinance, restructure or negotiate better lending terms
  • Property investors managing or growing residential portfolios
  • High-net-worth individuals with complex or sophisticated borrowing requirements
  • Clients in difficult or unusual lending situations who need a tenacious, experienced advocate

 Advice is tailored to each client’s individual circumstances, objectives and financial position.

Regulatory Status

Michelle Wilson is a financial adviser operating under FSP1006337. Financial advice is provided in accordance with New Zealand financial services regulation and professional standards.

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